Applicability

Mobile: a powerful tool for digital inclusion (report with Communications Chambers for Vodafone, 2014).

Strategic Framework for Delivery of Services through Mobile Technologies in Bhutan - main report (report with K-Hint and others for the Swiss Agency for Development and Cooperation, Bhutan, 2013) (2.5 MB).

Strategic Framework for Delivery of Services through Mobile Technologies in Bhutan - annexes (reports with K-Hint and others for the Swiss Agency for Development and Cooperation, Bhutan, 2013) (1.6 MB).

The importance of mobile providers as information gatekeepers (paper for IKM Emergent, 2008).

Availability

ICT regulation tool kit - Universal Access and Service (report with Intelecon for the World Bank and ITU, 2009) (3.8 MB). For other documents please see the overview.

Universal Access - How Mobile can Bring Communications to All (report with Intelecon for GSMA, 2008) (2.6 MB).

Increasing ICT Access in Rural and Peri-urban Areas of Nepal - main report (report with ODC and others for the Ministry of Information and Communications, Nepal, 2006).

Increasing ICT Access in Rural and Peri-urban Areas of Nepal - annexes (reports with ODC and others for the Ministry of Information and Communications, Nepal, 2006) (7.0 MB).

Information and Communications Technologies in Rural Nepal - enhancing access and service delivery (report for the Ministry of Information and Communications, Nepal, 2003).

Sustainable enlargement of public access (also available in French): chapter 4 of Universal Community Service: Access For All To Internet Services At Community Level (report edited by Claire Milne and Sean Creighton for the Council of Europe, 2000) (also available in French).

Meeting universal service obligations in a competitive telecommunications sector (report with Martin Cave and Mark Scanlan for the European Commission, 1994) (2.3 MB).

Affordability

Are telecommunications services universally affordable across the EU? An independent assessment for Vodafone (report with Plum for Vodafone, 2010).

Affordability case study (1.1 MB): chapter 6 of Future Consumer - Emerging Consumer Issues in Telecommunications and Convergent Communications and Media (report for the Australian Communications Consumer Action Network, 2009) (7.2 MB).

Improving affordability of telecommunications: cross-fertilisation between the developed and the developing world (paper for TPRC, 2006).

Improving Affordability of Telecommunications: Cross-fertilisation between the developed and the developing world: chapter 2 of Diversifying Participation in Network Development (book edited by Amy Mahan and William Melody for the World Dialogue on Regulation of Network Economies, 2007) (3.9 MB).

Telecoms demand: measures for improving affordability in developing countries - a toolkit for action - main report (report for IDRC, 2006) (1.5 MB).

Telecoms demand: measures for improving affordability in developing countries - a toolkit for action - annexes (reports edited by Claire Milne for IDRC, 2006) (0.6 MB).

Towards defining and measuring affordability of utilities - a discussion paper (paper for the Public Utilities Access Forum, UK, 2004).

Measuring affordability of telecoms (presentation for ITU, 2003).

Ensuring affordability of basic service in PHARE countries (report for the European Commission, 1999).

Cost of service

Please see the list on the telecommunications development page.